Should I choose hourly or fixed-price billing?
Fixed-price works best for well-defined projects under $10,000. Hourly is better for ongoing work or projects with evolving requirements. Always get a not-to-exceed cap with hourly billing.
What is a not-to-exceed cap on a time and materials contract?
A not-to-exceed cap is a maximum dollar ceiling written into a time and materials contract. You still pay for hours actually worked at the agreed rate, but the vendor cannot bill above the cap without a written change order. It gives you the ceiling protection of fixed price without locking in a scope that has not settled yet.
Why do fixed-price quotes cost more than time and materials?
Vendors price fixed-price work at 115-125% of their expected time and materials cost, because a fixed price makes them absorb the risk of the unknown. If the scope holds, you pay a premium for certainty. If the scope moves, you pay that premium plus change orders on top.
What actually happened in the Brooklyn law firm case file?
A $24,000 fixed-price website project grew by $9,500 in change orders, to $33,500, after the client added a custom intake form, multilingual support and a member portal three weeks in. The same vendor, the same scope, priced under time and materials instead, came out at $20,500 - $13,000 less. The pricing model made the difference, not the work.
Is time and materials safe with a vendor I have never worked with?
It is safer than fixed price with an unproven vendor and a scope that is not locked yet. Time and materials with a hard not-to-exceed cap gives you the same budget ceiling as fixed price, without betting a locked price on a spec that might move and a vendor whose change-order pricing you cannot yet judge.
What should go in the contract regardless of which model I pick?
Put the scope of work in writing, tie payment to milestones, get the change-order rate agreed before you sign, and if you are billing hourly, put a not-to-exceed cap in the contract. Once you have quotes under either model, the Quote Analyzer checks them against realistic market rates for $39.